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I can't log in

Struggling to sign into my account

Vanessa Wong avatar
Written by Vanessa Wong
Updated over 3 months ago
  1. If you've been sent an activation email, click through and this will open in your web browser.

  2. Using the email you received the activation email* from, sign up.

    1. Note if you received a WhatsApp only and no email, this may mean your email has been inputted incorrectly on the system. Reach out to us and we'll get this amended.

  3. If it says you have already got an account, go back (or click through the activation email again) and click: 'I already have an account'

  4. Log in using your details that you previously created an account with.

  5. Not letting you log in? Ensure the email is correct. If it is, click 'I forgot my password'

  6. An email will be sent to him to reset his password.
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    Still having issue? Pop up in the help box or email [email protected] with the property address.

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